Wilminton, DE
[email protected]+1 302-482-4858

Frequently Asked Questions

Common questions answered by existing clients. Unscripted.

Once you know which style and length you'd like to start with, click the 'Buy now with PAYPAL' button of your selection. You will then be directed to our payment processing page to use Paypal, Visa, Mastercard, or American Express. 

After purchase you will be asked to download our production guiding questionnaire, email that to [email protected] and off we go!

Once you've placed your order and completed our questionnaire we'll move through script, voice-over, storyboard, and animation in an average period of 2 or 8 weeks depending on the package. We'll assign a project manager to your video, who will guide you through the process in a ‘done-for-you’ manner for explainer/whiteboard packages and a 'done-with-you' manner for premium videos.

No, you can order as many as you like. You can also combine multiple orders to get a longer video, so if you order 4 X 30-second packages, you may produce 1 X 120-second video or 4 x 30-second videos for example. Just let us know in the questionnaire.

Yes, you can order multiple 30-second packages and can combine them into 1 video OR spread those seconds across multiple videos. Just be sure to mention in the questionnaire how you would like to use your seconds e.g one long video or multiple short videos etc.

Once we deliver your first video preview, you will be able to make 2 rounds of animation changes free of charge. If after that you are still unhappy you can request a refund.

Yes, we are offering this pricing in order to build up our testimonials and portfolio examples. So hopefully you like it enough to provide a testimonial! Either way, it is treated as a full-service project with a dedicated team and manager.

A 30-second script is 75 words, so we can usually fit the following sections: Problem Definition, Solution, Call To Action. But don’t worry, if you want to make your video longer during production, we can expand the length and budget with your approval.

Of course! email [email protected] and we will answer any questions you may have.

I bet a bunch of people have the same question as you. For some reason, no one else is brave enough to ask. Pave the way for other businesses and ask us your question by calling us at (888) 415-0415 or by sending us an email at [email protected] We’re looking forward to hearing from you!

Yep, you heard right! We’re in the process of building out our referral program and are excited to talk with you about the opportunity. We offer uncapped commissions and big smiles. Just one referral could pay for a Michelin Star dinner!

Have questions? Tell us more!

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